Transform the comments of consumers into service tickets.
Using the customer support ticket system, convert comments, dialogues, and polls into accurate requests for assistance. Fix disputes before they get worse..GET STARTED
Customers who need help sometimes don't reach out to their support reps directly. With Renesent's customer support ticket system, it is possible to proactively fix customer problems to improve customer satisfaction, minimize turnover and increase market share.
Assign each ticket to a particular employee and follow up with any of them. Filter tickets according to their unique features. Often, have the most important ones up at the top.
Can't believe how fast it was to book jobs; it was really easy to set up an account and they had customer service reps available too!
I was first interested in review management services with Renesent; we were pleased with the results at first and didn't realize they had other offers. Now we added their ticket solving solutions and our admin costs have halved this fiscal quarter.
I was shocked at how quick the response time was from their customer service! Renesent made it easy to get started in shipping orders across the US, even during COVID.